Shipping Policy

Recliners India (www.reclinersindia.com) offers premium recliner sofas and furniture through e-commerce platforms (e.g., Amazon, Flipkart, RNM, and others), physical stores, and dealer networks. As we do not sell directly through our website, all shipping is managed by platform partners, over which Recliners India has no control.

1. Shipping Through Platform Partners

  • Orders placed on platforms like Amazon, Flipkart, RNM, and others follow their respective shipping policies:
  • Shipping costs and timelines are set by platforms and shown at checkout.

2. Shipping Areas

  • Available across India (metro, Tier-2/Tier-3 cities, select rural areas) via platform partners’ serviceable pin codes. No international shipping.

3. Order Tracking

  • Track orders via the platform’s portal or app (e.g., Amazon, Flipkart, RNM). Details are sent via email/SMS.

4. Packaging and Delivery

  • Products are securely packaged by platforms to prevent transit damage.
  • Inspect packages upon receipt; for issues, follow the platform’s return process.

5. Important Notes

  • Recliners India does not manage shipping; logistics are handled by platform partners.
  • Delivery timelines may vary due to holidays, weather, or platform constraints.
  • For shipping queries, contact platform support. For general inquiries, email support@reclinersindia.com or check store/dealer/platform listings for helpline details.

Refund Policy

Recliners India (www.reclinersindia.com) is committed to customer satisfaction through sales on e-commerce platforms (e.g., Amazon, Flipkart, RNM, and others), physical stores, and dealer networks. As we do not sell directly through our website, returns and refunds are managed entirely by platform partners, over which Recliners India has nil control.

1. Returns and Refunds Through Platform Partners

  • Returns and refunds for recliner sofas and furniture follow platform policies:
  • Initiate returns/refunds via the platform’s portal or app.

2. Non-Returnable Items

  • Items damaged by misuse, wear and tear, or non-defective sale/discounted/custom recliners are typically non-returnable, per platform terms.

3. How to Initiate a Return/Refund

  • Use the platform’s portal/app: log in, select the order, provide return details (e.g., photos), and follow shipping/pickup instructions.
  • Contact the platform support for assistance.

4. Additional Notes

  • Recliners India has nil control over platform-managed returns/refunds.
  • Refund timelines/methods depend on platform policies.
  • Platform decisions are final, per Indian consumer laws (Consumer Protection Act, 2019).
  • For inquiries, email support@reclinersindia.com or check store/dealer/platform listings for helpline details.

Thank you for choosing Recliners India for the best recliner sofas in India!