Come, Rise with us !!

Job Location: Delhi (Ghitorni)
Exp Req: 4-6 years

Preferred Industry : Furniture.

Key Responsibilities Area :

• Recruit, train, and supervise retail staff
• Set sales targets and motivate staff to meet those goals
• Lead staff meetings to ensure all associates stay informed
• Manage store budgets and maintain financial records
• Oversee stock levels and order new items when required
• Address customer complaints and issues in a professional manner
• Handle staff conflicts, complaints, and problems
• Prepare various promotional materials and in-store displays
• Ensure compliance with various health and safety regulations
• Collaborate with the head office to ensure store location lives up to standards

Skills required

• Excellent interpersonal communication capabilities
• Customer service-oriented attitude
• Confidence to lead and direct a team of associates
• Ability to stay organized and manage time effectively
• Strengths in leadership, management, team building, and problem solving

Job Location: Hyderabad /Ahmedabad / Chennai / Bengaluru / Mumbai
Exp Req: Sr. Business Manager 6-9 years & Business Manager 4-6 years

We are looking for a high-performing Business Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management

Preferred Industry : Furniture/Hard good, Ply/Laminates/Tiles/Marbles etc.

Key Responsibilities Area :

• Determine annual unit and gross-profit plans by implementing marketing strategies; analysing trends and results.
• Establish sales objectives by forecasting and developing annual sales quotas for given regions; projecting expected sales volume and profit for existing and new products
• Implement regional sales programs by developing field sales action plans
• Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Plan to personal target, aligning with company sales policies and strategies
• Assess the strengths and weaknesses of the sales issues and manage the sales program accordingly
• Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them.
• Develop and implement new sales initiatives, strategies and programs to capture key demographics
• Provide daily report of sales success and communicate to superiors
• Sell to existing and potential direct accounts as well as provide sales
  support to distribution partners to participate in closing and order or to facilitate and add value to the selling process
• Continually develop knowledge of the business climate, applications and competition to defined geography and accounts.

Key skills required:

• Management degree in business administration or a related field
• Can draft business proposals.
• Good in communication.
• Successful previous experience as a sales representative or sales manager,
• consistently meeting or exceeding targets
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation
• Proven ability to drive the sales process from plan to close.
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Must be MS excel, powerpoint and MS word proficient.
• Willing to travel extensively

Job Location: Delhi
Exp Req: 4-6 years

Preferred Industry : Foam (Kurlon/sleepwell etc).

Position Overview - We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care/Customer Support/Tele Caller Executive for D2C (Direct-to-Consumer) Marketing. As a key member of our marketing department, you will play a vital role in ensuring customer satisfaction and driving revenue growth through effective customer support and tele-calling activities.

Responsibilities:

• Handle customer inquiries, requests through various channels such as phone, email, and chat in a professional and timely manner.
• Provide accurate information about products, services, and promotions to customers.
• Resolve customer query as per his inquiry, guide appropriate product, and follow up to till lock the client.
• Maintain customer records and update step-by-step responses in databases with relevant information.
• Collaborate with internal teams to escalate and resolve complex customer concerns.
• Conduct outbound calls to potential customers to promote products, services, or special offers.
• Build rapport with customers and identify their needs to provide appropriate recommendations.
• Follow scripts and call guidelines to effectively communicate product information and handle objections.
• Schedule appointments or meetings with interested customers for sales representatives.
• Achieve individual and team sales targets through successful call conversions.
• Cultivate strong relationships with customers by providing exceptional service and support.
• Identify opportunities to upsell or cross-sell products or services based on customer needs and preferences.
• Maintain a thorough understanding of company products, services, and industry trends to better serve customers.
• Proactively reach out to customers to gather feedback, address concerns, and maintain customer satisfaction.
• Prepare reports on customer interactions, call outcomes, and customer feedback.
• Maintain accurate and detailed documentation of customer interactions, responses and product inquiries
• Provide regular updates to the reporting officer on customer support metrics and trends.

Qualification :

• Female with Graduate or equivalent; additional education or certification in customer service or related field is a plus.
• Proven experience in a customer care, customer support, or Tele-calling role, preferably in a D2C marketing environment.
• Excellent verbal and written communication skills in English and Hindi any regional language like Malayalam, Telugu, Odiya, Bengali and Marathi will be added advantage
• Strong interpersonal skills and the ability to build rapport with customers.
• Proficient in using customer support software, CRM systems, and tele-calling tools.
• Strong problem-solving skills and the ability to handle customer issues effectively.
• Target-oriented with the ability to achieve sales goals and meet deadlines.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Excellent time management skills and attention to detail.

Job Overview:

Are you enthusiastic about forging a fulfilling career at the crossroads of sales and marketing? Are you captivated by the world of furniture and design? If your answer is a resounding "yes," then you might be the ideal addition to the dynamic team at Recliners India Pvt Ltd, the premier recliner manufacturer in India.

We are actively seeking out exceptional, driven individuals who are eager to embrace the role of Business Development Executives/Managers in our organization.

Role Highlights:

• Spearheading the expansion of our dealer network across diverse geographic regions.
• Establishing and nurturing valuable relationships with influential figures such as architects, interior designers, audio-video integrators, and devoted home theater enthusiasts.
• Championing the brand and product portfolio of Recliners India Pvt Ltd, effectively captivating the interest of potential customers.
• Demonstrating your prowess by achieving and exceeding predetermined sales targets, thereby fostering substantial revenue growth.

Desired Qualifications:

• Proficiency in fundamental mathematical skills, including percentage calculations, area measurements, and volume computations.
• Outstanding communication and interpersonal abilities, enabling you to engage with clients and collaborators seamlessly.
• A degree in any discipline, backed by a strong engineering background.

Essential Eligibility:

• A genuine eagerness to traverse and work within field settings.
• An unwavering ardor for furniture and design, evident in your approach to the role.
• Previous experience within furniture, mattress, real estate, motion furniture, modular kitchen, lifts, elevators, UPVC, plywood, or laminate industry segments can apply.
• Experience - 01-05 years only

Key Responsibilities:

• Manage the CEO's calendar, including scheduling meetings, appointments, and travel arrangements
• Act as a liaison between the CEO and other departments, vendors, and clients
• Prepare reports, presentations, and other technical documents related to furniture production as needed
• Understand the process of production for recliners, motion furniture, mattresses, and customized beds
• Travel to ports and manufacturing units to understand all aspects of the production process and deal with any issues that may arise
• Conduct research on industry trends, competitors, and potential business opportunities related to furniture production
• Assist with the planning and execution of furniture production projects
• Monitor and manage the CEO's emails and correspondence related to furniture production
• Provide technical support to the CEO and other team members as needed
• Create and maintain organizational systems and processes to ensure the efficient functioning of the CEO's office and furniture production processes
• Perform other duties as assigned by the CEO related to furniture production

Requirements:

• Bachelor's degree in business administration, engineering, or a related field
• Proven experience as an executive assistant, technical assistant, or similar role
• Strong technical skills, including proficiency in Microsoft Office and other relevant software
• Excellent communication and interpersonal skills
• Exceptional organizational and multitasking abilities
• Attention to detail and ability to maintain confidentiality
• Proactive approach to problem-solving and ability to work independently
• Ability to understand the process of production for recliners, motion furniture, mattresses, and customized beds
• Willingness to travel to ports and manufacturing units as needed
• Familiarity with the furniture manufacturing industry is a plus

Job Location: Mumbai
Exp Req: 4-5 years

Job Overview:

We are seeking an experienced and dynamic Retail Sales Manager to join our team. The ideal candidate should have a proven track record in the furniture industry, with a focus on retail sales management. As a Retail Sales Manager, you will be responsible for leading our retail sales efforts, driving business growth, managing the sales team, and ensuring exceptional customer experiences.

Key Responsibilities:

• Develop and execute effective sales strategies to achieve company sales targets and objectives within the furniture industry.
• Lead, motivate, and manage a team of retail sales associates, providing guidance, training, and performance evaluations.
• Monitor and analyze sales performance, market trends, and customer preferences to identify opportunities for improvement.
• Build and maintain strong relationships with key clients, partners, and vendors to enhance business growth and collaboration.
• Collaborate with marketing and product teams to provide insights into customer preferences and contribute to product development decisions.
• Plan and oversee promotional activities, sales events, and product launches to drive footfall and boost sales.
• Ensure that the retail store's appearance is in line with the company's brand image and standards.
• Handle customer inquiries, complaints, and issues in a professional and timely manner, striving for customer satisfaction.
• Prepare and present regular sales reports, forecasts, and performance metrics to senior management.
• Stay updated with industry trends, competitor activities, and market dynamics to adapt strategies accordingly.

Qualifications and Experience:

• Bachelor's degree in Business, Marketing, or a related field (preferred).
• 4-5 years of proven experience in retail sales management within the furniture industry.
• Demonstrated success in achieving and exceeding sales targets and objectives.
• Strong understanding of furniture products, market trends, and customer preferences.
• Excellent leadership and team management skills, with the ability to inspire and drive results.
• Exceptional interpersonal and communication skills.
• Proficiency in using sales management software and tools.
• Customer-centric approach with a focus on delivering exceptional customer experiences.
• Problem-solving attitude and the ability to make informed decisions under pressure.

Job Description:

• Develop and execute strategic sales plans to achieve sales targets and expand market share.
• Identify potential clients, establish rapport, and nurture long-term business relationships.
• Showcase in-depth knowledge of furniture and home theatre products to assist customers in making informed purchasing decisions.
• Collaborate closely with the marketing team to create compelling campaigns and promotions.
• Stay up-to-date with industry trends, competitor activities, and market developments.
• Prepare and deliver sales presentations, negotiate terms, and close deals.
• Monitor customer feedback and recommend improvements to enhance customer satisfaction.

Requirements:

• Proven track record in sales, preferably in the furniture or home theatre industry.
• Strong network of contacts and relationships in the relevant sector.
• Exceptional communication, negotiation, and interpersonal skills.
• Self-motivated with a results-driven approach to achieve targets.
• Ability to thrive in a fast-paced, competitive environment.
• Flexibility to travel within the assigned territory as needed.

Education

Bachelor's degree in Business, Marketing, or a related field.

Skills:

• Sales expertise with a consultative approach.
• Proficiency in Microsoft Office Suite.
• CRM software knowledge is a plus.
• Market research and analysis abilities.
• Time management and organizational skills.
• Basic Mathematics (Calculations, Conversion, Percentages)
• 03+ years of Experience

Salary & Benefits:

• Competitive Compensation:
• Performance-Based Incentives:
• Travel Allowance:
• Professional Development:
• Health & Wellness:
• Employee Recognition: